面向开发人员的 ChatGPT 提示工程 lesson7 expanding

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生成针对每位客户的评论量身定制的客户服务电子邮件

自定义自动回复客户电子邮件

# given the sentiment from the lesson on "inferring",
# and the original customer message, customize the email
sentiment = "negative"

# review for a blender
review = f"""
So, they still had the 17 piece system on seasonal \
sale for around $49 in the month of November, about \
half off, but for some reason (call it price gouging) \
around the second week of December the prices all went \
up to about anywhere from between $70-$89 for the same \
system. And the 11 piece system went up around $10 or \
so in price also from the earlier sale price of $29. \
So it looks okay, but if you look at the base, the part \
where the blade locks into place doesn’t look as good \
as in previous editions from a few years ago, but I \
plan to be very gentle with it (example, I crush \
very hard items like beans, ice, rice, etc. in the \ 
blender first then pulverize them in the serving size \
I want in the blender then switch to the whipping \
blade for a finer flour, and use the cross cutting blade \
first when making smoothies, then use the flat blade \
if I need them finer/less pulpy). Special tip when making \
smoothies, finely cut and freeze the fruits and \
vegetables (if using spinach-lightly stew soften the \ 
spinach then freeze until ready for use-and if making \
sorbet, use a small to medium sized food processor) \ 
that you plan to use that way you can avoid adding so \
much ice if at all-when making your smoothie. \
After about a year, the motor was making a funny noise. \
I called customer service but the warranty expired \
already, so I had to buy another one. FYI: The overall \
quality has gone done in these types of products, so \
they are kind of counting on brand recognition and \
consumer loyalty to maintain sales. Got it in about \
two days.
"""

prompt = f"""
你是一个客户服务的AI助理。
你的任务是给一个有价值的客户发送电子邮件回复。
给出以```为界的客户电子邮件、 
生成一个回复，感谢客户的评论。
如果意见是积极的或中立的，就感谢他们的 
他们的评论。
如果评价是负面的，则表示歉意并建议 
他们可以接触到客户服务。
确保使用评论中的具体细节。
用简明和专业的语气来写。
在电子邮件中署名为 "AI客户代理"。
Customer review: ```{review}```
Review sentiment: {sentiment}
"""
response = get_completion(prompt)
print(response)

# 尊敬的客户，

# 我们非常感谢您对我们产品的评论。我们很抱歉您对我们的产品不满意。我们一直致力于提供高质量的产品和服务，但我们似乎没有达到您的期望。

# 我们非常重视您的反馈，我们将会把您的意见反馈给我们的团队，以便改进我们的产品和服务。如果您需要任何帮助或有任何问题，请随时联系我们的客户服务团队，他们将竭诚为您服务。

# 再次感谢您的评论，我们期待着为您提供更好的服务。

# 祝您一切顺利！

# AI客户代理

提醒模型使用客户电子邮件中的详细信息

prompt = f"""
你是一个客户服务的AI助理。
你的任务是给一个有价值的客户发送电子邮件回复。
给出以```为界的客户电子邮件、 
生成一个回复，感谢客户的评论。
如果意见是积极的或中立的，就感谢他们的 
他们的评论。
如果评价是负面的，则表示歉意并建议 
他们可以接触到客户服务。
确保使用评论中的具体细节。
用简明和专业的语气来写。
在电子邮件中署名为 "AI客户代理"。
Customer review: ```{review}```
Review sentiment: {sentiment}
"""
response = get_completion(prompt, temperature=0.7)
print(response)

# 尊敬的客户，

# 我们很抱歉听到您的不满意。我们非常感谢您分享您的反馈和具体细节。我们一直致力于提供高品质的产品和服务，但似乎我们未能完全满足您的期望。我们将向我们的团队传达您的反馈，以确保我们的产品和服务得到改进。

# 如果您需要进一步的帮助，请联系我们的客户服务团队。他们将非常乐意为您提供帮助。再次感谢您的反馈，我们期待为您提供更好的服务。

# 最好的问候，

# AI客户代理